Anna is a digital experience strategist working at the intersection of CX/UX and emerging digital business models. Anna is a TEDx, keynote, and corporate events speaker, workshop facilitator, guest lecturer, board advisor, startup mentor and awards judge. She is a founding member of the Women in CX community and TheNTWK, the online community for digital business innovation. She is co-author of the international best-seller Customer Experience 3 with a ground-breaking chapter on platform experience. Engati has named Anna as a Global CX Influencer to follow for 2022.